Privacy Policy

At ShopWave India, your privacy matters to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from shopwaveindia.in.

📥 Information We Collect

We may collect the following types of personal data:

  • 👤 Personal Information: Your name, email address, and phone number

  • 🛒 Order & Payment Details: Billing address, product orders, and payment information

  • 📍 Technical Data: IP address, device info, and location (for analytics and security)

  • 💬 Customer Interaction: Chat, WhatsApp, and email communication history

📦 How We Use Your Information

Your information is used to:

  • ✅ Process orders and deliver your purchases

  • 💬 Provide customer service and respond to inquiries

  • 📩 Send order confirmations, shipping updates, and promotional offers

  • 🔒 Detect and prevent fraudulent transactions

We do not sell, trade, or rent your personal data to third parties.

🔐 Data Security

We ensure your data is protected using:

  • SSL-secured checkout and encrypted payment gateways

  • Secure servers with restricted access

  • Regular monitoring for unauthorized access or data breaches

🍪 Cookies & Tracking

Our website uses cookies to:

  • 📊 Analyze website traffic and performance

  • 🎯 Enhance your shopping experience

  • 🔁 Remember login sessions and preferences

You can control or disable cookies through your browser settings.

🤝 Third-Party Services

We may use trusted third-party providers (e.g., Razorpay, Google Analytics) that may access limited data only to complete transactions or improve service. These services adhere to strict privacy standards.

📩 Communication Preferences

You may receive communications via:

  • Email and WhatsApp for order status updates

  • Occasional promotional emails or product announcements

You can unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link.

📅 Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders and provide support

  • Comply with legal requirements

  • Maintain transaction history and warranty claims

👥 Your Rights

You have the right to:

  • 🔍 Access your stored personal data

  • ✏️ Request corrections or updates to your information

  • ❌ Ask for your data to be deleted

To request any of the above, please email us at support@flexiglitz.com.

📞 Contact Us

If you have any questions about this Privacy Policy, feel free to contact:

ShopWave India
📧 Email: support@flexiglitz.com
📞 Phone: +91 93694 98476
📍 Noida, 210001, India